The User Self-Service Portal can ONLY be accessed by clicking on any of the links or buttons on the daily Hermes Secure Email Gateway Daily Quarantine Report or the scheduled Hermes Secure Email Gateway Scheduled Quarantine Report.
The Hermes Secure Email Gateway Daily Quarantine Report is a report that Hermes SEG generates on a daily basis and delivers to each user's mailbox. The report MAY contain any emails from the previous day that the system has quarantined and did NOT deliver to the user's mailbox. By default ALL users receive this report on a daily basis regardless if the report contains quarantined emails.
The Hermes Secure Email Gateway Scheduled Quarantine Report is a report that Hermes SEG generates on 2, 4 or 8 hour intervals (depending on configuration) and delivers to a user's mailbox providing that the user was configured to receive this report. The report MAY contain any emails from the same day that the system has quarantined and did NOT deliver to the user's mailbox. By default this report is NOT send to any users unless those users have been specifically configured to receive this report.
Each report contains the following links:
Mail Statistics - Clicking this link will direct you to the User Self-Service Portal where you can view email statistics customized to your email address.
Report Settings - Clicking this link will direct you to the User Self-Service Portal where you adjust the report settings for your email address.
History & Archive - Clicking this link will direct you to the User Self-Service Portal where you can search, view/download and release email messages to your mailbox.
Sender Filters -Clicking this link will direct you to the User Self-Service Portal where you can set Sender Filters in order to allow or block email addresses or domains.
Online Help - Clicking this link will direct you to this page (Figure 1).
Additionally, if quarantined messages exist, the following buttons will be next to each quarantined message:
View Msg - Clicking this button will direct you to the User Self-Service Portal where you can view and/or download that particular message (provided your email address has been configured by your administrator to be able to download messages).
Release Msg - Clicking this button will direct you to the User Self-Service Portal where the system will release and deliver that message to your mailbox (provided that the message is not archived) (Figure 2).
We collect no information about you, other than information automatically collected and stored (see below), when you visit our web site unless you choose to provide that information to us.
Information Automatically Collected and Stored:
When you browse through any web site, certain personal information about you can be collected. We automatically collect and temporarily store the following information about your visit:
the name of the domain you use to access the Internet (for example, aol.com, if you are using an American Online account, or stanford.edu, if you are connecting from Stanford University's domain);
the date and time of your visit;
the pages you visited; and
the address of the web site you came from when you came to visit.
We use this information for statistical purposes and to help us make our site more useful to visitors. Unless it is specifically stated otherwise, no additional information will be collected about you.
Personally Provided Information:
You do not have to give us personal information to visit our web sites.
If you choose to provide us with additional information about yourself through an e-mail message, form, survey, etc., we will only maintain the information as long as needed to respond to your question or to fulfill the stated purpose of the communication.
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The content of the pages of this website is for your general information and use only. It is subject to change without notice.
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